Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Your order will be delivered by KOS Deliveries.

Do You Ship Internationally?

At the moment, we only serve customers in Nigeria.

How Long Will It Take To Get My Package?

Products purchased on Invoo are usually processed within 3-5 days depending on the product and the seller, and delivered within 5-7 days by KOS Deliveries.

PAYMENT

What Payment Methods Are Accepted?

For your convenience, we offer multiple payment methods. Whatever your choice, you can rest assured that Invoo is working to keep your transaction safe. You can help by paying online at checkout so Invoo can hold your payment temporarily and more easily refund you if things go wrong. At checkout, you can select: Pay Online At Checkout - Enjoy 100% Buyer Protection + Debit Card + Bank + USSD (with Rave) Pay On Delivery + Cash Payment (Note that couriers may have limits on the maximum amount of cash they can collect.)

Is Buying On-Line Safe?

Shopping on Invoo, you are 100% safe as we offer escrow service and make sure your order is delivered before your payment leaves Invoo's wallet to the seller's wallet.

Order & Retunrs

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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